Privacy
Effective from 22 June 2018.
This Privacy Policy sets out how we, Shelton Machines Limited, collect, store and use information about you when you use or interact with our website, www.sheltonvision.co.uk (our website) and where we otherwise obtain or collect information about you. This Privacy Policy is effective from the 22nd of June 2018.
This section summarises how we obtain, store and use information about you. It is intended to provide a very general overview only. It is not complete in and of itself and it must be read in conjunction with the corresponding full sections of this Privacy Policy.
The data controller in respect of our website is Shelton Machines Limited (company number 01018472) of 1 Priory Business Park, Wistow Road, Kibworth, Leicester LE8 0RX. You can contact the data controller by writing to that address or by emailing nikki@sheltonvision.co.uk.
The data protection officer for the data controller is Nikki Shelton, contactable at the address above or at nikki@sheltonvision.co.uk. If you have any questions about this Privacy Policy, please contact the data controller.
We collect and use information from website visitors in accordance with this section and the section entitled Disclosure and additional uses of your information.
Our website server automatically logs the IP address you use to access our website, as well as other information about your visit such as the pages accessed, information requested, the date and time of the request, the source of your access to our website, and your browser version and operating system. Our server logs are used to ensure network and IT security and so that the server and website remain uncompromised. Unless we are investigating suspicious or potential criminal activity, we do not attempt to identify you from server-log information.
Legal basis for processing: compliance with a legal obligation (Article 6(1)(c) GDPR) and our legitimate interests in ensuring network and information security (Article 6(1)(f) GDPR).
Cookies are data files sent from a website to a browser to record information about users for various purposes. We use essential, functional and analytical cookies on our website. You can reject some or all cookies by changing your browser settings, but doing so may impair your ability to use our website or some of its features. For more information, please see our cookie policy.
When you send an email to an address displayed on our website, we collect your email address and any other information you provide in that email (such as your name, telephone number and the information in your signature block).
When you contact us using our contact form, we collect your name, email address, contact details, any additional information you voluntarily provide, and your IP address. If you do not provide the mandatory information required by our contact form, you will not be able to submit it and we will not receive your enquiry. Our contact form is operated on our behalf by our website hosting and form provider, Netlify, which processes these submissions, stores them, and forwards them to us by email.
When you contact us by phone, we collect your phone number and any information you provide during the conversation. We do not record phone calls.
If you contact us by post, we collect any information you provide in your postal communications.
Legal basis for processing (for all of the above): our legitimate interests in responding to enquiries and keeping records of correspondence (Article 6(1)(f) GDPR), and where applicable, the performance of a contract or taking steps at your request prior to entering into a contract (Article 6(1)(b) GDPR).
Information may be obtained by us from third parties, which could include credit reference agencies or trade references. Information we obtain from third parties will generally be your name and contact details but may include additional information they provide. In certain circumstances we will obtain information about you from publicly accessible sources (such as the electoral register, Companies House, business directories, media publications, social media and websites) and from private sources (such as Experian). If we receive information about you in error and we have no legal basis for processing it, we will delete it.
We use a number of third parties to provide services necessary to run our business. Your information will be shared with these service providers where necessary to provide you with the service you have requested. We do not display the identities of all our service providers publicly for security and competitive reasons; if you have a legitimate reason for requesting this information, please contact us.
We disclose your information to other third parties in specific circumstances, including: Google Inc. (via Google Analytics, on an aggregated and anonymised basis); our accountants, advisors, affiliates, business partners, independent contractors and insurers, where necessary; and within our group of companies for internal administrative purposes. We may also share your information with a prospective or actual purchaser or seller in the context of a business or asset sale, acquisition, merger or similar event.
We will disclose and use your information for legal reasons where necessary: to indicate possible criminal acts or threats to public security to a competent authority; in connection with the enforcement of our legal rights; in connection with a legal dispute or proceedings; and for ongoing compliance with laws, regulations and other legal requirements.
In any other circumstances, we will retain your information for no longer than necessary, taking into account the purpose and use of the information, any legal obligation or legal basis to continue processing it, its value, relevant industry practice, the levels of risk and cost involved, and the surrounding circumstances.
We take appropriate technical and organisational measures to secure your information and protect it against unauthorised or unlawful use and accidental loss or destruction, including: sharing and providing access only to the minimum extent necessary; using secure servers; verifying the identity of anyone who requests access before granting it; using SSL software to encrypt information submitted via forms and any payment transactions; and only transferring information via closed systems or encrypted data transfers.
Transmission of information over the internet is not entirely secure, and if you submit any information to us over the internet you do so at your own risk.
Some of the service providers we use process information outside the UK and the European Economic Area. Submissions made through our contact form are processed by our form provider, Netlify, and may be stored on servers in the United States. Information collected by Google Analytics (your IP address and the actions you take in relation to our website) may also be transferred outside the UK and EEA and stored on Google's servers. Where your information is transferred outside the UK and EEA, we rely on appropriate safeguards, such as the UK extension to the EU-US Data Privacy Framework and/or Standard Contractual Clauses, to ensure it receives an equivalent level of protection. You can access Google's privacy policy at https://www.google.com/policies/privacy/.
Subject to certain limitations, you have the following rights, which you can exercise by writing to 1 Priory Business Park, Wistow Road, Kibworth, Leicester LE8 0RX or by emailing sales@sheltonvision.co.uk:
You also have the right to lodge a complaint with a supervisory authority. For the UK, this is the Information Commissioner's Office (ICO): https://ico.org.uk/global/contact-us/. Where you request access to your information, we are required by law to take reasonable measures to verify your identity before doing so.
You have the right to object to us using or processing your information where we do so for our legitimate interests or a task in the public interest (including profiling), and to object to processing for direct marketing purposes. You can object to direct marketing at any time by using the unsubscribe link in any marketing email or by emailing sales@sheltonvision.co.uk.
'Sensitive personal information' is information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, or information concerning health, sex life or sexual orientation. We do not knowingly or intentionally collect sensitive personal information, and you must not submit it to us.
We update and amend our Privacy Policy from time to time. For minor changes we will update this page with a new effective date. For major changes, or where we intend to use your information for a new purpose, we will notify you by email (where possible) or by posting a notice on our website, and where required we will obtain your prior consent.
We care about the safety and privacy of children online. We do not knowingly contact or collect information from persons under the age of 18, and this website is not intended to solicit information from persons under 18. If you believe we hold information about a person under 18, please email sales@sheltonvision.co.uk.